§ 1 Scope and Provider
- These General Terms and Conditions (“Terms”) apply to the use of the Weventis platform via the website weventis.de, the web app and the native apps (together the “Platform”).
- The provider is Weventis GmbH, Viktor-Frankl-Straße 22, 86916 Kaufering, Germany, represented by its managing director Andreas Emmert (“Weventis”, “we”, “us”).
- These Terms apply to consumers (section 13 German Civil Code, BGB) and to businesses (section 14 BGB). Provisions that apply to only one of these groups are expressly marked as such.
- Deviating or supplementary terms of users do not apply, even if we do not object to them. Individual written agreements with businesses (e.g. partner, agency or white-label agreements) take precedence over these Terms.
§ 2 Definitions
- User: any person using the Platform, i.e. hosts and guests.
- Host: a registered user who creates and manages an event. A guest becomes a host as soon as they create an event themselves.
- Co-host: a user to whom a host grants management rights for an event.
- Guest: a person who takes part in an event via an invitation, link or QR code, with or without their own account.
- Event: an occasion created by a host together with the related features (e.g. event website, gallery, feed, chat).
- Content: all data uploaded or entered by users, in particular photos, videos, texts, chat messages, comments and stories.
- Commercial event: an event that a host registered as a business carries out in the course of their commercial or independent professional activity, in particular with ticket sales or with the intention of making a profit.
§ 3 Conclusion of Contract and Minimum Age
- The user agreement for hosts is concluded when registration is completed. By clicking “Create account”, the user makes an offer, which we accept by activating the account. Paid plans are added by a separate order (§ 6).
- Guests without an account are subject exclusively to the Short Terms for Guests (Annex), which they accept by clicking before their first upload or post. Guests with an account are subject to these Terms.
- Hosts and co-hosts must be at least 18 years old and have full legal capacity.
- Guests must be at least 16 years old. Younger guests may only use the Platform with the consent of a parent or legal guardian. The host ensures that this is observed at their event.
- We do not verify age. Anyone who provides false information does so at their own risk; in this case we may suspend the account.
- We store the text of the contract. The Terms in force can be accessed at any time at weventis.de/agb. The contract languages are German and English.
§ 4 Account and Login Details
- Users must provide true and complete information when registering and keep it up to date. Businesses must register as such and state their company name and address.
- Login details must be kept secret. The account holder is responsible for all actions taken via their account if they are responsible for the misuse. Any suspected misuse must be reported to us without delay.
- Hosts can add co-hosts and, with company accounts, further users with roles and rights. The host or the company is responsible for their actions as for its own.
- An account is not transferable.
§ 5 Services of Weventis
- Weventis provides a software platform that hosts can use to plan, organise and run events. The range of features depends on the plan booked and may include in particular: event website (optionally password-protected), invitations and replies (RSVP), planning tools, uploading photos and videos via link or QR code, gallery, internal feed and stories, one-to-one and group chat, guest book, music requests, live location, event finder, digital tickets, downloading content, print products, access to partner offers and an AI chatbot.
- Weventis is solely a technical platform operator. We are neither the organiser nor a co-organiser of any event and do not owe any particular result, in particular not the success of an event.
- Photos and videos are stored in their original size and with the metadata provided (e.g. device, location). The metadata is also retained when downloading. Technical limits on file size, file formats and video length are stated on the Platform.
- We continuously develop the Platform. We may change, add to or replace features if there is a valid reason, in particular due to changed legal requirements, for security reasons, for technical development or because third-party providers change their services. This is subject to the condition that the contractually agreed core features of the plan booked are retained and that the change is reasonable for the user. The user incurs no additional costs as a result. We inform consumers in good time and in text form of changes that affect their use more than insignificantly. In this case they may terminate the contract free of charge within 30 days of receiving the information or, if the change is made later, within 30 days of the change (section 327r BGB).
- We provide free features (Free plan) free of charge. We may change or discontinue individual features with at least 30 days’ notice. The Free plan includes no storage quota for images and videos, and none can be booked; the range of features is limited.
§ 6 Plans, Prices and Payment
- Paid services are offered as a subscription with a storage quota. Plans, storage packages and prices are shown in the price overview at weventis.de/preise at the time of ordering. All prices for consumers include statutory VAT; prices for businesses are exclusive of VAT.
- Payment is made via the payment service provider Mollie or, for purchases in an app, via in-app purchase from Apple or Google. For in-app purchases, the terms of the respective app store also apply to payment, billing, cancellation via the store and refunds.
- Subscription fees are payable in advance for the respective billing period.
- In the event of late payment, after a prior reminder we may block access to paid features until payment has been made. Content is not deleted during the block. Further rights remain unaffected.
- Price changes for consumers: Price changes for running subscriptions are announced in text form at least 6 weeks before they take effect and only take effect if the consumer actively agrees. If they do not agree, the subscription continues at the previous price until the end of the current billing period; both parties may terminate the subscription at that time.
- Price changes for businesses: Price changes for running subscriptions are announced in text form at least 6 weeks before they take effect and only take effect if the business agrees. If it does not agree, the subscription continues at the previous price until the end of the current billing period; both parties may terminate the subscription at that time.
§ 7 Term and Termination
- The free user agreement runs for an indefinite period and can be terminated at any time, e.g. by deleting the account.
- Subscriptions have the term stated when ordering (e.g. 1 month or 12 months) and renew automatically unless cancelled by the end of the term. Paragraph 3 (consumers) and paragraph 4 (businesses) apply to the renewal.
- Consumers: After the first term, the subscription continues for an indefinite period and can be cancelled at any time with effect from the end of the current billing month. Cancellation is possible via the “Cancel contracts here” button on the website.
- Businesses: The subscription renews for the original term, at most for 12 months, unless it is cancelled by the end of the term.
- The user cancels in-app subscriptions via the account settings of the respective app store.
- The right to terminate for good cause remains unaffected. Good cause exists for us in particular in the event of serious or repeated breaches of §§ 12 to 14, payment arrears of more than two monthly fees or false registration details.
- After a subscription ends, the account continues as a Free account; the rules for free events (§ 8(4)) then apply to existing events, and the periods and notices stated there begin no earlier than the end of the subscription.
§ 8 Storage, Archiving and Deletion
- The available storage depends on the plan booked and the additional storage packages booked in accordance with the price overview. All content of the host’s events counts towards the host’s quota, including uploads by guests.
- We inform the host when 90% of the quota is used. Once the quota is exhausted, further uploads are blocked until the host books additional storage or deletes content. In this case we recommend a suitable upgrade. Content that has already been stored is retained.
- We are not obliged to cache or later process uploads during a block. The host is responsible for having sufficient storage available before an event.
- Events of hosts using the Free plan are archived 6 months after the event date. This concerns event data such as location, guest lists and chats. A gallery with images and videos is generally not available on this plan. Archived events can no longer be accessed by the host and guests and can only be made accessible again by taking out a subscription. We inform the host 30 days before archiving. Archived events are permanently deleted with all content 6 months after archiving unless the host reactivates them beforehand by taking out a subscription. We inform the host 30 days before deletion.
- Users can delete their account at any time using the “Delete account” function. Deleting the account counts as cancellation of existing subscriptions at the earliest possible date under § 7; until then, the account and content are retained. At the user’s express request, we delete the account and content immediately; in this case there is no entitlement to a refund for the remaining term. We point this out before the deletion is confirmed. The account and content are then deleted or anonymised unless statutory retention obligations apply. When a host account is deleted, the host’s events with all content of the guests are also deleted. We inform guests with an account who have uploaded content to these events in advance and give them the opportunity to save their content using the download function. Photos that a user has uploaded as a guest to the gallery of another person’s event remain with the respective host, without being attributed to the user and without their name. Their comments, posts and stories in other people’s events are deleted. Entries in guest lists of other people’s events remain with the host. Once deletion is complete, restoration is no longer possible.
- Before archiving, cancellation or deletion, the user can save their content free of charge in a common format using the download function.
§ 9 Backups
- We store content in data centres in the European Union and make backup copies daily. These serve solely to operate and restore the Platform as a whole after technical faults. Details of service providers and data transfers can be found in the privacy policy.
- The user has no claim to the restoration of individual content, events or accounts from our backups, not even after accidental deletion by the user, co-hosts or guests. Our obligation to store the content securely during the term of the contract remains unaffected.
- We recommend that every user regularly makes their own backup copies of important content outside the Platform. Liability for loss of data is governed by § 23.
§ 10 Availability and Maintenance
- We strive for trouble-free operation. The Platform is available on annual average at least 98% of the time (consumers) or 99.5% of the time (businesses with a paid plan). No availability commitment applies to the Free plan.
- The following are not included in the calculation of availability: maintenance work of up to 8 hours per month, faults outside our control (e.g. failures of internet or mobile networks, app stores, payment service providers or users’ devices), force majeure and attacks by third parties against which we have taken protective measures in line with the state of the art.
- Where possible, we schedule maintenance work at times of low usage. We announce plannable maintenance work that leads to unavailability of more than 30 minutes at least 24 hours in advance by email and/or push notification; urgent maintenance work to avert danger is excluded from this.
- The day of an event has no special status. We do not guarantee that the Platform will be available at any particular time, in particular during an event. Automatic credits, refunds or contractual penalties if availability falls short are not agreed. Claims exist only under § 23 and must be asserted individually by the respective user.
- The user is responsible for a sufficient internet connection and suitable devices.
§ 11 Rights to Content
- All rights to content, in particular copyrights and related rights, remain with the respective rights holder. Weventis does not acquire ownership of content.
- For each item of content they upload, the user grants Weventis a simple, free, worldwide right of use limited to the term of the contract, to the extent necessary to operate the Platform. This includes storing, reproducing (including for backup copies), technical adaptation (e.g. preview images, format conversion) and making the content available to the persons designated by the host and, for events or event websites set to public, also to the public. Weventis may sublicense these rights to hosting service providers to the extent necessary. Copies in backups persist until they are overwritten in the regular cycle.
- Weventis does not use content for its own advertising or marketing purposes and does not pass it on to third parties, except to technical service providers as part of data processing on our behalf, on the basis of statutory obligations or at the user’s express request (e.g. a print order).
- Weventis analyses usage data, including the usage behaviour of guests, in order to operate, analyse and improve the Platform. The analyses are not passed on to third parties. Details are set out in the privacy policy.
- By uploading to an event, the uploader permits the host and the persons admitted by the host and, for events or event websites set to public, also the public, to view and download the content within the scope of the Platform features. Any further use outside the Platform (e.g. publication, sharing, printing, commercial use) is a matter exclusively between the host, the uploader and the persons depicted. Weventis is not involved in this.
§ 12 Responsibility for Content
- The user who uploads or enters content (uploader) is solely responsible for it. Weventis does not adopt third-party content as its own and does not check it in advance.
- The uploader warrants that they hold the necessary rights to their content, in particular the copyrights or the author’s consent, and that, where necessary, they have obtained the consent of the recognisably depicted persons to the recording and its publication in the event, or that a legal basis exists (right to one’s own image). For minors, the consent of the parents or legal guardians must be obtained where necessary.
- The host is responsible for their event and its gallery, feed and chat, subordinate to the uploader. They decide who has access and whether content is public or private. They inform their guests how the content of the event is used and obtain any necessary consents. They use the moderation features to remove unlawful content as soon as they become aware of it.
- Content is shared outside the Platform exclusively by users via their own devices and under their own responsibility. Weventis does not itself publish content outside the Platform.
- The user indemnifies Weventis against all third-party claims based on an infringement of rights by their content for which they are responsible or on a breach of §§ 13, 16 or 17 for which they are responsible, including reasonable costs of legal defence, unless Weventis itself is responsible for the claims. Weventis informs the user of such claims without delay.
§ 13 Prohibited Content and Rules of Conduct
- It is prohibited to upload or distribute content that violates applicable law or the rights of third parties, in particular:
- content without the necessary copyrights, trademark rights or rights of use;
- recordings of persons without their consent, in particular from their most private sphere;
- pornographic content, content harmful to minors, content glorifying violence, inciting hatred, insulting or discriminatory content;
- any depiction of the sexual abuse of children or adolescents;
- spam, malware, phishing or unauthorised advertising.
- It is prohibited to technically disrupt the Platform, circumvent security measures, read out content automatically or use other people’s accounts.
- In addition, the Weventis Etiquette at weventis.de/etiquette applies in the version valid at the time the contract is concluded; it specifies the rules of conduct for the feed, chat, social features and meetings. Changes to the Etiquette are made in accordance with § 25. In the event of breaches of these Terms or the Etiquette, we may take measures under § 14.
§ 14 Reporting Procedure, Moderation and Suspension
Unlawful content or content that violates these Terms can be reported via the report function in the gallery, feed and chat or by email to audit@weventis.de. The report should identify the content precisely and explain why it is unlawful. This route is also open to persons without an account, in particular persons affected by content and rights holders who assert an infringement of their rights. This email address is also our single point of contact for authorities and users under Articles 11 and 12 of the Digital Services Act (DSA). Communication is possible in German and English.
- Quarantine. Reported content is provisionally moved to quarantine and is no longer visible until the review is complete. We inform the uploader of this without delay in accordance with paragraph 4, provided we have their contact details and there are no legal reasons to the contrary. The host can also specify that uploads must be approved before they are published.
- Review and decision. The host can review reported content first and make a preliminary decision on its restoration or removal. We remain responsible for handling reports and can review and change the host’s decisions at any time. We review chats, profiles and the host’s own content ourselves, not the host. If the host does not make a decision within 24 hours, we review the report ourselves. After review by the host or by us, the content is either restored or permanently removed. Decisions are made by people; we do not currently use automated procedures. We confirm receipt of the report to the reporter and inform them of the decision, together with information on the available means of redress.
- Measures in the event of violations. In the event of violations, depending on their severity, we can block or delete content, restrict features, suspend the account temporarily or permanently and terminate the contract for good cause. In doing so, we take into account the legitimate interests of all parties involved. We announce an intended suspension of the account or of a feature to the person concerned in advance and give them the opportunity to comment. This does not apply in the event of imminent danger or depictions of the sexual abuse of children and adolescents.
- Notification and objection. We inform the person concerned of every measure (removal, suspension, restriction, quarantine) together with a statement of reasons, provided we have their contact details and there are no legal reasons to the contrary. The statement of reasons contains
- the type of measure,
- the underlying facts,
- whether the measure is based on the content being unlawful or on a breach of these Terms,
- whether automated means were used, and
- information on the possibilities for review.
- Informing the authorities. If there is a suspicion of criminal offences that threaten the life or safety of persons, we inform the competent authorities.
- Storage of removed content. Removed content is blocked so that it is invisible to all users and is stored until the objection period (14 days) has expired and the review has been completed. It is then permanently deleted. If an objection is successful, it is restored. Obviously criminal content, such as depictions of the sexual abuse of children and adolescents, is excluded; such content is removed immediately.
§ 15 Chat, Feed and Stories
- The Platform offers one-to-one and group chats as well as an event-internal feed with stories. The host decides in the settings whether the feed and event content are public or private.
- Chats and the feed are not permanently monitored or moderated by Weventis. Moderation is the responsibility of the host; users can report messages and posts (§ 14). §§ 12 and 13 apply accordingly.
- Chat messages are stored until the author’s account or the event is deleted. Details are set out in the privacy policy.
- Chats are not intended for confidential communications. Users should not exchange sensitive data such as bank or health data there.
§ 16 Permitted Events
- The Platform may only be used for lawful events. In particular, events are prohibited that
- violate criminal laws or incite criminal offences, e.g. trading in or consuming illegal drugs, unauthorised gambling or illegal arms trading;
- promote extremist, terrorist or anti-constitutional organisations or content;
- call for hatred, violence or discrimination;
- offer or arrange sexual services;
- endanger minors;
- take place without the necessary official permits;
- are invented or misleading, e.g. fake events, ticket fraud or pyramid schemes.
- The host is solely responsible for running their event, including private celebrations. This includes in particular domestic authority and supervision, protection of minors (e.g. serving alcohol), safety of participants, noise protection, necessary permits and insurance and licences for public music or image playback (e.g. GEMA for slideshows with music).
- All information about the event (location, time, programme, prices, organiser) must be true and up to date. Weventis does not check this information.
- If there are indications of an impermissible event, we may block or remove the event, take measures under § 14 and inform the competent authorities.
- Weventis is not liable for cancellations, changes or the course of events, for the behaviour of participants or for damage occurring at an event; § 23 remains unaffected.
§ 17 Social Features, Location and Meetings
- The Platform offers features for networking between users, in particular profiles, contacts, the “Where am I” feature, sharing one’s live location and arranging to travel to or attend events together.
- Location features are only active after express activation by the user and can be ended at any time. The user decides with whom they share their location. Location data may be inaccurate for technical reasons.
- The Platform is not an emergency or security service. In an emergency, call the emergency number 112 or 110.
- The following are prohibited in particular:
- determining, tracking or passing on the location of other persons without their consent;
- harassing, threatening or stalking other users;
- creating false profiles or impersonating another person;
- contacting other users for advertising purposes without being asked;
- collecting profile data of other users or using it outside the Platform.
- Weventis does not verify the identity, age or details of users. Meetings, joint journeys and other contacts between users take place at the users’ own responsibility and risk. Arrangements are made exclusively between the users. Weventis is not liable for the behaviour of other users, either online or offline; § 23 remains unaffected. We recommend arranging first meetings in public places.
- Car pools may only be arranged free of charge or against a contribution to the actual travel costs. Commercial passenger transport via the Platform is prohibited. The driver alone is responsible for the driving licence, insurance and road safety.
- Users can block and report other users; § 14 applies accordingly. Each user is responsible for the visibility of their profile and posts via their settings.
§ 18 Commercial Events and Ticket Sales
- Features for commercial events, in particular ticket sales, public listing in the event finder with promotional character and digital tickets against payment, are only available to hosts who have registered as a business.
- Anyone who creates a commercial event warrants that they are carrying it out in the course of their commercial or independent professional activity. The provisions of these Terms for businesses apply to this event.
- The organiser is exclusively the host. Contracts for tickets and other services of the event are concluded only between the host and the respective participant. Weventis merely provides the technical infrastructure for this and does not become a contracting party.
- The host bears sole responsibility for the lawful conduct of their event, in particular for imprint and information obligations, price information, their own terms and conditions and withdrawal instructions towards their participants, tax obligations, official permits, protection of minors, safety precautions, GEMA and other licences and data protection towards their participants.
- For ticket sales, the host connects their own account with a supported payment service provider (currently Mollie) to the Platform. Payments from participants go directly to this account; Weventis does not accept or forward any ticket money. The relationship between the host and the payment service provider is governed exclusively by the latter’s terms, including fees, payouts, chargebacks and account blocks. Weventis is not liable for faults or decisions of the payment service provider. For each ticket sold via the Platform, Weventis charges the host a service fee of 3% of the ticket price paid by the participant plus statutory VAT. Where the payment service provider supports this, the service fee is retained directly at the time of payment and otherwise invoiced monthly. The service fee remains payable even if the host cancels the event or refunds ticket prices. It does not apply to the respective ticket if the refund is based on reasons for which we are responsible, in particular technical errors of the Platform, double bookings or incorrectly displayed prices; we refund fees already retained or offset them against the next statement. This also applies if the payment service provider or we initiate the refund because of such an error. The host bears the fees of the payment service provider. The host settles refunds, cancellations, postponements and complaints with their participants.
- The host indemnifies Weventis against third-party claims and fines insofar as these are based on a breach by the host in connection with their commercial event and Weventis itself is not responsible for them; § 12(5) applies accordingly.
§ 19 Additional Rules for Commercial Hosts (P2B Regulation)
- Ranking in the event finder: The display is based primarily on the event date, distance from the user’s location, match with the search query and popularity of the event. Paid highlighting is marked as such.
- Restriction and suspension: If we restrict or suspend use by a commercial host, we state the reasons no later than when the measure takes effect. We give ordinary notice of termination with a notice period of at least 30 days and stating the reasons, except where there is a statutory obligation to terminate immediately or in the event of repeated violations.
- Data: Commercial hosts can export the data of their events and, where legally permissible, of their ticket buyers. Weventis uses data of commercial hosts only to operate and improve the Platform and does not pass it on to other hosts.
- Complaints: Complaints from commercial hosts can be sent to audit@weventis.de.
§ 20 Partner Offers (Weventis Benefits)
- Offers from partner companies can be arranged via the Platform, e.g. hotel bookings, rental cars or print products.
- Contracts for partner offers are concluded exclusively between the user and the respective partner on the partner’s terms. Weventis is only an intermediary and is not liable for the partners’ services.
- Weventis may receive a commission from the partner for arranging the offer. This is indicated in the offer.
- Data is not passed on to partners automatically. Data is only transferred insofar as this is necessary to carry out the partner offer selected by the user (e.g. a print order). Before the selection, we indicate which data goes to which partner. Details are set out in the privacy policy.
§ 21 AI Chatbot and Support
- The Platform includes a chatbot based on artificial intelligence. Users are informed during use that they are communicating with an AI system.
- The chatbot’s answers are generated automatically and may be incomplete or incorrect. They do not constitute legal, tax or other professional advice and are not binding statements by Weventis. The user checks answers before using them.
- Users may not enter sensitive personal data of third parties into the chatbot. We also recommend not entering any of their own sensitive data (e.g. health data).
- We provide support via the chat on the Platform, an FAQ database and our customer service via contact form or email. A telephone hotline, fixed service hours or response times are not owed unless expressly agreed with businesses.
§ 22 Rights to the Platform
- All rights to the Platform, in particular to software, design, databases, trademarks and texts, belong to Weventis or its licensors. For the term of the contract, the user receives a simple, non-transferable right to use the Platform within the scope of these Terms.
- In particular, it is prohibited to decompile or replicate the software (unless permitted under section 69e of the German Copyright Act, UrhG), to read out content or data of the Platform automatically, to use bots, to misuse interfaces or to carry out security tests without our consent.
- We may use suggestions and feedback on the Platform free of charge and without restriction. For this purpose, the user grants us a simple, free, transferable and sublicensable right of use unlimited in time and space. The rights to content under § 11 and the provisions of the privacy policy remain unaffected.
- There is no entitlement to a particular user name or event address. Names and addresses must not infringe the rights of third parties; otherwise we may change or withdraw them after informing the user beforehand.
§ 23 Liability
- Weventis is liable without limitation for intent and gross negligence, for injury to life, body or health, for fraudulently concealed defects, within the scope of an expressly assumed guarantee, under the German Product Liability Act and under Article 82 GDPR.
- In the case of slight negligence, Weventis is only liable for breach of an essential contractual obligation, i.e. an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance the user may regularly rely (cardinal obligation). Liability is then limited to the typical, foreseeable damage. Otherwise, liability for slight negligence is excluded. Statutory rights in the event of defects in digital products, in particular price reduction and termination, remain unaffected.
- Businesses: In the cases of paragraph 2, liability per claim is limited to the fee paid for the affected subscription in the respective calendar year, but to at least EUR 19. Strict liability for defects existing at the time the contract is concluded (section 536a(1) alt. 1 BGB) is excluded. A price reduction cannot be enforced by deduction from the fee; a claim for repayment of fees paid in excess remains unaffected.
- Free use: For services provided free of charge, in particular on the Free plan and for use by guests, Weventis is only liable for intent and gross negligence, except in the cases of paragraph 1.
- Except in the cases of paragraph 1, Weventis is liable for loss of data only in the amount of the effort that would have been required for restoration if the user had backed up the data properly and regularly (§ 9(3)).
- Weventis is not liable for user content, for its use by other users or third parties outside the Platform, for services of partners (§ 20) or for the success of events unless paragraph 1 applies.
- Refund for outages: If Weventis is liable for an outage or a fault of the Platform, Weventis refunds a lump sum equal to the fee for three months of the affected subscription. Consumers remain entitled to prove greater damage within the scope of paragraphs 1 and 2.
- Assertion: Claims to the lump-sum refund under paragraph 7 only exist if the respective user asserts them individually in text form stating the facts. Automatic credits or refunds to all users are not made.
- The above limitations also apply in favour of the legal representatives, employees and vicarious agents of Weventis.
§ 24 Data Protection
- We process personal data in accordance with our privacy policy at weventis.de/datenschutz.
- Insofar as hosts process personal data of participants, employees or guests via the Platform and Weventis acts on their behalf, the parties conclude a data processing agreement under Article 28 GDPR, which becomes part of the contract. It is concluded upon registration as a host and can be accessed at weventis.de/avv. It governs in particular the subject matter, duration, nature and purpose of the processing, technical and organisational measures and the sub-processors used.
- Hosts who run an event for purposes other than purely personal or household purposes are themselves responsible for complying with data protection obligations towards their guests and participants.
- Insofar as Weventis processes data to operate the Platform and for its own purposes (e.g. account, billing, security, moderation), Weventis itself is the controller. Details are set out in the privacy policy.
§ 25 Changes to these Terms
- We may change these Terms with effect for the future if this is necessary for legal, technical or economic reasons, for example due to changes in legislation or case law, new features or to close regulatory gaps.
- Businesses: We announce changes in text form at least 6 weeks before they take effect. If the business does not object by the time they take effect, the changes are deemed accepted. We point out this consequence and the right to object in the notification. In the event of an objection, both parties may terminate the contract with effect from the date the change takes effect.
- Consumers: Changes only take effect if the consumer actively agrees to them, e.g. by confirming in the app. If they do not agree, the previous Terms continue to apply; both parties may then terminate the contract with effect from the end of the current billing period.
§ 26 Right of Withdrawal for Consumers
- Consumers have a statutory right of withdrawal when concluding a paid contract. Details can be found in the withdrawal policy at weventis.de/widerruf, which is shown to the consumer before the contract is concluded.
- If the consumer expressly requests that we begin performance before the withdrawal period has expired, they owe compensation for the services provided up to that point in the event of withdrawal. The compensation is calculated pro rata according to the ratio of the time used to the agreed term on the basis of the agreed price.
- After a withdrawal, the account continues on the Free plan. Paid features and additional storage booked are discontinued; uploads of images and videos are blocked. The consumer can still download their content for 30 days. After that, the rules for free events (§ 8(4)) apply.
- We refund payments already made, less the compensation, within 14 days of receipt of the withdrawal via the original means of payment.
- For in-app purchases, withdrawal and refund are handled via the respective app store.
§ 27 Dispute Resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
§ 28 Further Provisions
- Force majeure: In the event of occurrences beyond our control, e.g. natural disasters, pandemics, war, strikes, official orders, large-scale power or network outages, we are released from our performance obligations for their duration. Disruptions at suppliers only count as force majeure if they were unforeseeable and unavoidable for us. If the release lasts longer than 14 days, we refund the fee attributable to this period pro rata.
- Communication: We may send contract-related notices by email, in-app message or push notification. The user ensures that the email address they have provided can be reached.
- Inactive accounts: After 24 months of continuous inactivity, we delete the user account and the associated personal data unless statutory retention obligations or other reasons prevent deletion. We inform the user 30 days before the planned deletion. If they use their account again within these 30 days, it will not be deleted for inactivity.
- Transfer of contract: We may transfer the contract to an affiliated company, an acquirer of the business or a licence partner. We inform consumers in advance, naming the new contracting party; they may then terminate the contract at any time.
- Third-party offers: The respective providers alone are responsible for content and offers of third parties linked via the Platform.
§ 29 Final Provisions
- The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the state of their habitual residence.
- If the user is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the registered office of Weventis in Kaufering. Weventis may also sue at the user’s registered office.
- The user may only set off claims that are undisputed or have been finally established by a court. The transfer of rights under this contract by the user requires our consent.
- These Terms are available in German and English. In the event of discrepancies, the German version prevails.
- Should any provision of these Terms be invalid, the remainder of the contract remains valid. The invalid provision is replaced by the statutory provisions.
Annex: Short Terms for Guests
Before you share photos, videos or messages:
- You are at least 16 years old, or a parent or legal guardian agrees.
- You only upload content to which you hold the rights.
- Where necessary, you have obtained the consent of the recognisably depicted persons to the recording and to sharing it in this event.
- Your content remains yours. The host and the guests admitted by them can view and download it in private events. What they do with it outside Weventis is something you agree with the host. For commercial events, the host’s information applies.
- You grant Weventis the simple right of use to your content necessary for operation (§ 11(2) of the Terms).
- You are responsible for your content, the host for the event. Weventis only provides the technology.
- You can generally delete your own content at any time. For content that has been reported or temporarily secured for legal reasons, the rules on the reporting procedure under § 14 of the Terms apply.
- You can request the deletion of your entry in the guest list via your personal reply link. You will receive a confirmation of receipt by email and can also withdraw the request. We inform the host of the request, who then deletes the entry in the guest list. You will receive a confirmation once the deletion has been carried out.
- You can report inappropriate content via the report function or to audit@weventis.de.
- Weventis is not a backup: save content that is important to you yourself.
The Terms apply. You can find information on data protection in the privacy policy.